How it works

From first message to delivered

No portals, no ticket systems, no hold music. You speak to the people doing the job, and you know what's happening at every stage.

The process

1
Tell us the job
What's moving, where from, where to and when. A quick message or the quote form is all it takes.
The more detail you give us — rough dimensions, weight, access, stairs, whether help is needed loading — the more accurate the quote will be first time.
2
Get a clear quote
A fixed price before we start — no hidden extras, no surprise fuel charges afterwards.
We price the job based on distance, size, timing and any handling needed. If something changes on the day, we tell you before it costs you anything.
3
We collect
Collection at the agreed time, with goods handled and secured properly in the van.
Loads are strapped, blanketed or boxed as needed. If there's anything fragile or awkward, tell us up front and we'll bring the right kit.
4
Delivered and confirmed
Delivery confirmed with you directly, so you know the moment the job is done.
You get a message when we've collected and when we've delivered — plus a photo on delivery if that's useful for your records.

Common questions

Things people usually ask

For same-day work in and around Merseyside we can usually be with you within a couple of hours, depending on where the van is at the time.

Distance, size and weight of the load, timing and any handling or waiting time. You get a fixed price up front — not an estimate that changes later.

Yes, goods in transit cover applies while your items are in our care. Higher-value loads can be covered too — mention it when you enquire.

Usually yes. Tell us if there are stairs, tight access or heavy items so we can plan for it and, if needed, bring a second pair of hands.

We do. Scheduled runs and contract work are priced separately and get consistent timings and a regular driver.

Bank transfer for one-off jobs, or invoiced monthly for business accounts.

Tell us what it is, where it is and where it's going — we'll come back with a fixed price, usually the same day.